Contacts
Lot 11257, 5th Floor, Rabarugas Magu, 05 Goalhi, Hulhumalé, 23000, Maldives
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Contacts

Lot 11257, 5th Floor Rabarugas Magu, 05 Goalhi Hulhumalé, 23000, Maldives

+960 3310001
+960 9226622

hello@thewisdom.ai

Account Deletion Request

On Behalf of Tyros Securities
Last Updated: 01 July 2025

Your privacy and control over your data are important to us. This page outlines how you can request account deletion and what happens to your data once the process is initiated.


Steps to Request Account Deletion

To delete your Tyros account, please follow the steps below through the mobile app:

  1. Log in to your account.
  2. Navigate to the Profile section.
  3. Tap on Delete Account.
  4. Follow the on-screen instructions to confirm the deletion request.

Once confirmed, your request will be processed, and your account will be permanently deleted from our systems, subject to applicable retention policies.


Types of Data Deleted

Upon successful account deletion, the following data will be permanently removed:

  • All personal information linked to your account
  • Location history and SOS activity (if applicable)
  • Communication records and alert logs
  • Any metadata or operational data associated with your usage

Data Retention Policy

While your account and associated personal data will be deleted, some data may be retained temporarily under the following circumstances:

  • To comply with legal obligations (e.g., incident reports, audit trails)
  • For fraud prevention, abuse detection, or security investigations
  • For internal reporting or operational continuity (in anonymized form)

Such retained data will be handled securely and only for the duration required by law or our data governance framework.


Need Assistance?

If you encounter any issues or need help with your deletion request, please contact us at:

📧 Email: support@thewisdom.ai
📞 Phone: +9609118585
🌐 Website: tyros.io